returns and exchanges
RETURNS + EXCHANGES
34N 118W will refund goods received back to us within 14 calendar days of delivery date. All goods must be returned unworn and in perfect condition, with tags, in their original packaging.
To receive a prepaid return shipping label, please email customerservice@34N118W.clothing. To qualify for free returns, your return must arrive at 34N 118W within 14 days of the date you received it. Please allow 7 days transit time. PLEASE NOTE: Packages received at 34N 118W after 14 days will incur a $15 fee, which will be charged at the time of your return. Packages received after 20 days will be returned to you, less shipping costs.
If there was a mistake on the part of 34N 118W or in the case an item was faulty or damaged, client will be reimbursed for both delivery and return shipping charges.
Returns are processed within 5 business days of receipt. Please allow an additional 3 to 5 business days for your refund (returned items less any shipping costs) to post to your credit card. All refunds will be given in the same method as original payment.
Please note that we do not accept liability for shipping loss or damage of returned goods.
RETURNS ON SALE ITEMS
Sale items are FINAL SALE are not eligible for return.
34N 118W does not hold items for exchange.
ORDER CHANGES AND CANCELLATION
34N 118W is not able to alter or cancel orders once they have been placed. Refused packages are subject to a restocking fee.